CASE

CASE is a reusable takeout container service that stocks restaurants in Toronto with clean, reusable takeout containers. Our mission is to inspire everyday reuse and to help make it easy for members of our community to participate in a circular system. Our CASE mobile app enables restaurant customers to order their food so it’s served in reusable containers. This way you can leave carrying around an empty container to us! We’ll collect the reusable containers from the restaurants, wash them, and then return them back to the restaurants.

How to order takeout in our reusable containers

1. Download our app – Download our mobile CASE app and sign-up for our monthly or annual membership plan.

2. Browse the app – Find one of our participating restaurants and visit their chosen delivery food service provider.

3. Select CASE – When ordering your meal, add CASE as an additional menu item.

4. Scan your order – When your food arrives, scan the QR sticker on the bag and confirm the number of containers.

5. Return the containers to be reused – Drop off your containers at one of our public return bins. Just locate a return bin on our App and bring your container to the bin for drop-off. After you’ve dropped your container in the bin, scan the QR code on the bin to confirm your return.

Container collection program

Did you know that black plastic takeout containers are not accepted for recycling in Toronto?

In addition to CASE’s container reuse membership program, we also offer a FREE collection program for black plastic takeout containers. We have collection bins around Toronto (find them on our app or here on the directory) for you to drop off your clean, black, single-use #5 plastic takeout containers. That way we can save them from the landfill!

We will inspect, sanitize and redistribute the containers to restaurants or donate them to food kitchens for reuse. Containers that do not meet our health and quality standards are taken directly to our qualified black plastic recycling partner.

Please note: the containers must be clean, with a lid, and not broken.